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Online Ticketing Specialist

Complete Amsterdam / Amsterdam

Job Details

flexible
Commission based
Remote working

Job Description:

Do you love the events and hospitality industry? Do you love selling whilst providing exceptional levels of customer care? 

 

Here at Complete Amsterdam, we have the perfect opportunity for you to help drive our online sales and champion our customer’s journey. This roles offers a highly flexible working schedule. 

 

As an online ticketing specialist you will be responsible for selling our products to a global audience. You will also be key in communicating our USP’s to customers whilst adhering to company policy around selling. 

 

With your ambition, energy and our resources, you’ll have all the tools you need to make an impact.

 

What you’ll need to succeed 

  • An energetic, can-do attitude 
  • Extensive knowledge of events and the tourism sector in Amsterdam 
  • Always want to reach monthly period targets 
  • Good understanding of selling via socials such as Tik Tok, META, Youtube, X 
  • Be able to use a variety of different communication methods to inform, educate and sell to customers 
  • Effective time management 

 

Key Responsibilities:

A brief overview of your responsibilities

 

  • Utilise your socials for maximum effect ensuring exposure 
  • Implement our model to your online work
  • Research your target audience and provide feedback to your manager 
  • Assist with ticket bookings ensuring customer queries are answered promptly 
  • Be able to provide detailed information on our event products including schedules, artists and promotions 
  • Provide key business intelligence to the manager to help the decision making process 
  • Collaborate with third parties to maximise your potential sales
  • Develop unforgettable experiences for customers by cross selling 
  • Be an ambassador for the company, always representing the organisation in a professional and positive light 
  • Demonstrate industry knowledge on the entertainment industry in Amsterdam 
Apply

Benefits:

Flexible working pattern
Day Off for your birthday
Apply

Applying for

Online Ticketing Specialist

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Frequently asked questions

What happens if it rains?

The vast majority of our fleet are open top, meaning they have no roof, this lets you really experience the number one canal cruise in the city. However, we are prepared for all weathers to sail on the calm waters of Amsterdam. We have an adjustable roof and heating – we can sail in almost any weather!

Can I bring food and drink on board during my canal cruise?

We do not allow any food or drink on board our boats. Our boats come with a fully stocked bar and we have options for food.

Do your boats have a toilet?

The vast majority of our boats have toilets, however we do have boats which do not have a lavatory. We cannot guarantee that your specific boat will have a toilet on board.

Where are the departure locations for the canal cruise?

Our boats leave from the most central locations, you can select your preference when booking. We offer the following departure location Centraal Train Station.

Where do we get off?

We will drop you off at the centrally located Anne Frank House.

Does the captain provide commentary during the boat tour?

Yes – our captains are local experts and provide a live guide. Expect to hear humour, history and general information about Amsterdam during your cruise.

Which languages do your boat crew speak?

We have an international boat crew on board our boats, on average we hire crew who are fluent in multiple languages such as Italian, Spanish, French, Mandarin, Portuguese, Danish, Russian, Ukrainian, Norwegian, Czech, Arabic, Thai, Hindi, Urdu, Turkish, Japanese, Finnish, Polish, Romanian, Slovak, German, Maltese, Hungarian, Greek, Czech, Croatian, Bulgarian, Latvian, Lithuanian, Korean, Vietnamese, Indonesian.

Do I need to book the canal cruise in advance? Yes. We highly recommend booking in advance – our canal cruises regularly sell out.

I haven’t received my ticket?

Upon booking confirmation, you should have received your e-ticket to the address entered in during the booking process. Firstly, check your spam and junk folders. If you are still yet to receive a ticket after booking, you can contact us on support@completeamsterdam.com and one of our team will look into this for you.

My question is not listed here?

You can always reach out to us directly if your question is not listed here – feel free to contact us via email support@completeamsterdam or contact us through message on WhatsApp, telegram or our socials like Facebook, instagram, Tik Tok or Twitter.